Shipping & Delivery

 




SHIPPING TIMES AND COSTS
  • Australia (Standard) - AUD $10 | 1 to 10 business days
  • Australia (Express) - AUD $15 | 1 to 4 business days
  • New Zealand (Standard) - NZD $15 | 5 to 10 business days
  • United States (Standard) - USD $10 | 5 to 10 business days
  • Canada (Standard) - CAD $15 | 5 to 15 business days
  • United Kingdom (Standard) - GBP $9 | 6-12 Business Days
  • Singapore (Standard) - SGD $15 | 4-7 Business Days
  • Rest of the world (Standard) - $20 | 15-30 business days
Free Standard Shipping for Australia, New Zealand, United States, Canada, United Kingdom and Singapore for Orders over $100+.
Free Express Shipping for Australia for Orders over $150+
Free Standard Shipping for International Orders over $200+
*Please note there maybe delays on domestic and international deliveries due to the impacts of Covid-19 International Delivery Update: visit Update

*NOTE FOR PRE-ORDER: PLEASE ALLOW UP TO 15-20 WORKING DAYS FOR YOUR PRE-ORDER ITEMS TO BE SHIPPED - Please note that if you've ordered a pre-order item as well as a stocked item in your order, it will be posted together once the pre-order items have arrived. Please make a separate order if you want your order to be shipped separately.*

 

 DISPATCH AND TRACKING
*Due to high sales volumn, all orders during the sale period may take up to 7 business days to dispatch. 

We usually dispatch your orders 2-3 business days after your order is placed. Please note that we do not ship our orders during the weekends. All items are delivered by Sendle, Australia Post, EasyShip or EasyParcel. You will be able to track your parcel once your order has been dispatched.
Please note that if you ordered a pre-order item as well as stocked items in your oder, it will be posted together once the pre-order items are back in stock. Please make a seperate order if you want your order to be shipped seperately.

 

 CUSTOM AND ACCEPTANCE OF DELIVERY

 

Customers are fully responsible for the acceptance of items/orders based on the delivery options they have selected. Any re-delivery of parcels will need to be arranged and paid for by the customer. If store credit is issued instead, the shipping costs will not be refunded if shipping is paid and the shipping costs will be deducted from total order amount if the order is given a free shipping. 

Please note that payable import taxes and duties are the responsibility of the customer. Please check with your local customs to inquire if any duties or taxes may apply.